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About GS Cloud World

Microsoft Dynamics Practice at GS Cloud World caters to the business needs of both the large enterprises and mid-sized organizations by providing end-to-end services on   Microsoft Dynamics™ CRM. These solutions lower the TCO and ensure higher and quicker ROI, thus enabling customers to use Microsoft Dynamics™ to maximize their business value and improve their competitiveness.

At GS Cloud World, we provide All in One Solution for :

  • Dynamics CRM – Sales
  •  Dynamics CRM – Service
  • Dynamics CRM – Marketing
  • Dynamics CRM – Social
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DYNAMICS CRM IMPLEMENTATION
CRM MIGRATION
PORTAL DEVELOPMENT
Dynamics CRM Service Management
DYNAMICS MARKETING

Our Services

SOCIAL ENGAGEMENT
THIRD PARTY INTEGRATIONS
DATA MIGRATION AND INTEGRATION
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Sales

Sales by Microsoft Dynamics provides a complete and intuitive solution that can help salespeople be more productive so they can focus on what’s most important—delivering amazing customer experiences.

Sales capabilities

  • Account and Opportunities
  • Customer Insights
  • Planning and Management
  • Collaborative Selling
  • Mobile Sales
  • Sales Analytics
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Service

The service capabilities for Microsoft Dynamics CRM empower companies to deliver end-to-end, self, assisted and onsite service. Our industry leading technologies, including machine learning, IoT and analytics, give our purpose-built solution the breadth and depth necessary for your organisation to meet the challenges of an evolving customer service landscape – and position your brand to capitalise on an everything-as-a-service economy.

Service capabilities

  • Omni Channel Service
  • Portal
  • Agent Enablement
  • Onsite Service
  • Knowledge
  • Service Intelligence
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Marketing

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Marketing capabilities

  • Marketing resource management
  • Multichannel campaigns
  • Agent Enablement
  • Sales collaboration
  • Social marketing
  • Marketing intelligence
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Social

In a socially connected world, interaction with customers is key to growing your business. Social engagement can happen anytime, anywhere. Microsoft Social Engagement is a powerful CRM service that puts cutting edge tools in the hands of your sales, service and marketing teams. Connect on social media with customers, fans and critics to gain insight regarding how people really feel about your business.

Social capabilities

  • Marketing resource management
  • Social listening
  • Social analytics
  • Social engagement
  • Social CRM
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